Terms and Conditions

Exothink is operated by [operator name] (“we”, “us”). By using Exothink you agree to these terms. If you don't agree, please don't use the service. Nothing here limits rights you have under law that can't be excluded.

Exothink is a reflection and decision-support tool. It helps you describe a conflict, examine the two actions and the needs behind them, find an ultimate goal, explore assumptions as hidden beliefs and consider possible solutions — step by step or as an AI-drafted Fast track.

Exothink doesn't mediate between people, make decisions for you or guarantee a conflict will be resolved. You decide what to do.

You must be at least [minimum age] to use Exothink. If you use it for an organisation, you must be authorised to do so and follow its confidentiality rules.

Accounts are optional, but AI suggestions require one. Keep your sign-in details safe; you're responsible for activity on your account.

AI suggestions can be wrong, incomplete or unsuitable. Treat them as possibilities to examine, not facts about you or anyone else.

Exothink doesn't provide legal, medical, mental-health, financial, employment or safeguarding advice. Get professional advice for decisions with serious consequences. Don't use Exothink in an emergency — contact the right local service.

To keep Exothink fast and affordable, AI features have daily limits, and we may briefly pause AI for anyone sending requests unusually quickly. The manual wizard keeps working during a pause.

Fair-use limits also apply to Pro; see the pricing page for the current daily allowances.

The Founders Circle offer gives the first 100 paying Pro members a rate of £9.99 a month or £99.99 a year for the life of the same continuous subscription. Standard pricing after the offer is £14.99 a month or £149.99 a year. Prices include VAT where it applies, and the price is shown before you pay. You need a free account to subscribe. We don't currently offer free trials.

Payments are handled by Stripe. Your card details go to Stripe, never to us, and your bank statement may show LINK.COM* alongside our name. [Confirm whether Stripe acts as the seller of record for Pro purchases and name it here.]

• Renewal: your subscription renews automatically at the end of each month or year until you cancel. Settings shows your next renewal date.
• Cancelling: cancel at any time from Settings → Manage subscription. You keep Pro until the end of the period you've paid for, then your account returns to Free. We don't refund unused time, except during the cooling-off period below or where the law requires.
• Founders Circle: your launch rate lasts for the life of the same continuous subscription. If you cancel or the subscription ends, rejoining later uses the then-current price.
• Switching plans: moving from monthly to yearly starts straight away and you're charged the difference for the rest of your current month. Moving from yearly to monthly starts at your next renewal.
• Failed payments: if a payment fails, Pro is paused straight away until it succeeds. Stripe will retry the payment; if it still fails, the subscription ends.
• Refunds and chargebacks: if a Pro payment is refunded, or reversed through your bank or card provider, Pro ends straight away and your account returns to Free.
• Price changes: we'll tell you at least [30] days before a new price applies to your subscription, and you can cancel before then.
• Deleting your account cancels your subscription straight away, so you aren't charged again. Remaining time isn't refunded unless the law requires it.

Cooling-off (UK consumers): you can cancel within 14 days of first subscribing. Because Pro starts as soon as you pay, you ask us to start the service during those 14 days. If you cancel in that time, contact us at [contact email] and we'll refund you [in full / less a proportionate amount for the time you've used]. [Confirm the cooling-off approach and wording with legal review.]

Going back to Free never deletes your decisions. Pro-only details (such as action plans and check-ins) stay visible but can't be edited until you return to Pro.

You keep any rights in what you enter. You allow us to store and process it only as needed to run Exothink, including sending relevant parts to our AI and infrastructure providers as described in the Privacy Policy.

Avoid unnecessary personal details, and don't enter passwords, payment details or material you aren't allowed to share. You must not use Exothink to:

• Break the law or infringe anyone's rights.
• Harass, threaten or harm others.
• Disrupt the service, upload malicious code or get around usage limits or access controls.
• Access anyone else's decisions without permission.
• Present AI suggestions as verified facts or professional advice.

Without an account, your browser holds the keys to your saved decisions. Clearing browser storage or losing your device may stop you reopening them, and we can't recover lost keys. Signing in links decisions to your account.

Exothink isn't a guaranteed archive. Print or keep a copy of any summary you need.

We aim to keep Exothink available but can't promise uninterrupted access. We may change or retire features and will give reasonable notice of significant changes where practical.

We or our licensors own Exothink's software and branding. We don't claim ownership of the Evaporating Cloud method, which comes from the Theory of Constraints, or of your content.

To the extent the law allows, we don't guarantee that suggestions are accurate or suitable. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any liability that can't lawfully be limited. [Insert any appropriate limitation after legal review.]

We may update these terms. We'll change the version and date above and give notice where required.

These terms are governed by the laws of [jurisdiction], without removing mandatory protections where you live.

Questions or concerns? Contact [contact email] and we'll try to resolve them informally first.